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9 items
Final report on the Dutch bureaucratic simplification programme for citizens 2007-2010
August 3 2010
In 2007 the government started an ambitious programme with attention to citizens, professionals and public administration. As the government finnished her term, this final report gives an overview of the achievements over the period 2007 - spring 2010, including quantifications of administrative burden measured in time and money.
New website for advice on working or living in Germany
April 13 2010
Cross-border workers, who live in the Netherlands but work in Germany, for instance, have to meet a lot of information requirements. It often takes them a lot of time (as much as 33 hours a year) to collect, process, record, keep and furnish all the required information. To make it easier for them, a web portal has now been set up to provide information for workers crossing the border between the Netherlands and North Rhine-Westphalia.
Learning Team Administrative Burdens to Citizens goes web2.0
January 4 2010
The EUPAN learning team on administrative burdens to citizens has established a virtual working space where the network of experts can interact with each other.
OESO peer reviewson trends regulatory practices
July 23 2009
The European Commission has an ambitious peer review programme with the OECD to assess trends in regulatory practices in Member States. These studies are principally financed by the European Commission and carried out within the scope of the Lisbon Strategy for Growth and Jobs.
English research on Understanding the Compliance Costs of benefits and tax credits
July 23 2009
The British Institute of Fiscal studies has published the report: Understanding the Compliance Costs of benefits and tax Credits. This report describes a scoping study to understand more about the nature of the 'costs of compliance' that claimants of social security benefits and (personal) tax credits incur, and discusses possible ways of measuring such costs.
Customer matters: a quarterly publication by the Cabinet Office in the UK
April 14 2009
Customer matters is a quarterly publication by the Cabinet Office in the UK that celebrates the pioneering work that is going on around the United Kingdom to provide citizens and businesses with the excellent public services they deserve. It is a collection of great stories, ideas, tools, techniques and approaches that demonstrates the innovative ways in which local and central government and other organisations are gaining insight and understanding in order to respond to the needs and behaviours of citizens.
New initiative: EURinSPECT
February 11 2009
In the Netherlands a new initiative by EURinSPECT (see www.eurinspect.eu) aims to reduce burdens from cross-border activities in different public and private areas. EURinSPECT promotes the elimination of obstacles that prevent good functioning of cross border procedures in Member States. This implies also reduction of administrative burdens and reduction of other costs for citizens in the sense of professionals in health care, students in medical professions, expats in the field of health care, as well as police officers and professionals working in the field of public prosecution.
UK Transformational Government Annual Report 2007
August 5 2008
The UK Government launched its second report on Transformational Government – our progress in 2007 in July showing where the UK Government has made progress towards designing and delivering public services around the needs of the citizen.
Website www.whatarelief.eu online!
August 5 2008
This website will serve to exchange news, results, best practices, manuals and other publications on improving public service delivery with less administrative burdens for citizens. The website is sponsored and hosted by the Dutch Ministry of the Interior and Kingdom Relations.
